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AIM International, based out of the Research Triangle Park area in North Carolina, offers a compromise between the high cost of servicing the IT function in-house and the high risk of outsourcing IT services overseas. AIM provides access to a pool of domestic personnel with experience and understanding of the needs of corporate customers.
We have a track record of delivering solutions adapted to the needs of organizations with a proven methodology to initiate, implement, and manage change in your organization.
Key to the AIM methodology is a clear, results-oriented approach that focuses on two areas:
- Governance and Service Level Management:
- Joint governance processes keep clients involved at every stage
- Provides transparency on the engagement and the outsourcing program's benefits and objectives
- People, Processes and Technology:
- Service-delivery approach based on a disciplined, proven methodology
- Focus on quality and scope management
- Security, language, time zone and cultural issues are greatly reduced or eliminated all together.
- Domestic workers with better understanding of business processes, outcomes and deliverables.
- Travel, expense and liaison costs are reduced
The AIM onshore outsourcing staff provide:
- Departmental and project-based outsourcing
- Full life-cycle software development and maintenance
- Staff/operational augmentation for infrastructure support
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